Privacy policy
At By Layla Saleh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1- Information We Collect
Information You Provide:
- Contact details (name, email, phone number, shipping/billing address)
- Order information (products purchased, payment details, transaction history)
- Account credentials (username, password)
- Customer support communications
Information Collected Automatically:
- Device and browser information (IP address, browser type, operating system)
- Website usage data (pages visited, time spent, clickstream data)
- Cookies and tracking technologies (see Cookies section below)
2- How We Use Your Information
We use your personal information to:
- Process orders, payments, and deliveries
- Create and manage your account
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and transactional emails
- Improve our website, products, and services
- Send promotional emails (with your consent, you may unsubscribe anytime)
- Prevent fraud and enhance security
- Comply with legal obligations
3- How We Share Your Information
We may share your information with:
- Service providers: Payment processors, shipping companies, IT services, and analytics providers who help us operate our business
- Business partners: Marketing and advertising partners (with your consent)
- Legal authorities: When required by law or to protect our rights
We do not sell, trade, or rent your personal information to third parties.
4- Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
5- Data Security
We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure. We recommend not sharing sensitive information through unsecured channels.
6- Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, contact us at support@bylaylasaleh.com .
7- International Data Transfers
Your personal information may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
8- Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page. Continued use of our services after changes constitutes acceptance.
9- Contact Us
For questions about this Privacy Policy or to exercise your privacy rights:
Email: support@bylaylasaleh.com
Phone: +971 54 233 1311
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.