Terms of service

By accessing our website or purchasing from BY Layla Saleh , you agree to these Terms of Service. Please read carefully before placing an order.


1. Agreement & Eligibility

These Terms govern your use of and all purchases made through our platform. By using our services, you represent that you are at least 18 years old or have parental/guardian consent. Parents or guardians placing orders for minors accept full responsibility for compliance with these Terms.


2. Orders & Pricing

Order Acceptance: Your order represents an offer to purchase. We reserve the right to accept or decline any order at our discretion. Order confirmation emails do not guarantee acceptance - acceptance occurs when we dispatch your items.

Pricing: All prices are displayed in the applicable local currency (AED) and are subject to change without notice. While we strive for accuracy, pricing errors may occur. If an error is discovered, we'll contact you with the option to proceed at the correct price or cancel your order with a full refund.

Payment: We accept major credit/debit cards and other payment methods displayed at checkout. Payment must be received in full before dispatch. You warrant that you are the authorized holder of the payment method used.


3. Product Information & Accuracy

We make every effort to display accurate product descriptions, images, and specifications. However, we cannot guarantee that colors displayed on your screen precisely match the actual products. Minor variations in eyewear due to manufacturer updates will not constitute grounds for return unless the product is materially different from what was ordered.


4. Shipping & Delivery

Delivery times and shipping fees are outlined in our Shipping policy . Risk and title transfer to you upon dispatch from our warehouse (once payment is received in full). You are responsible for providing accurate delivery information.


5. Returns & Refunds

Our Returns & Refunds Policy governs all product returns, exchanges, and warranty claims. Please review this policy separately for detailed information on eligibility and procedures.


6. Intellectual Property

All content on our website - including logos, product images, text, graphics, and designs - is the property of By Layla Saleh. You may not reproduce, distribute, modify, or commercially exploit any content without our express written permission.


7. Limitation of Liability

To the maximum extent permitted by law, By Layla Saleh shall not be liable for any indirect, consequential, special, or punitive damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product(s) in question.

We do not warrant that: Our website will be error-free, uninterrupted, or secure; products will meet your specific expectations beyond their described specifications.


8. Prohibited Uses

You agree not to:

  • Use our website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Use automated tools to scrape or collect data from our website
  • Misrepresent yourself or provide false information

9. Privacy & Data Protection

Your personal information is governed by our Privacy Policy . By using our services, you consent to data collection and processing as described in that policy.


10. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on this page. Continued use of our website after changes constitutes acceptance of modified Terms.


11. Governing Law

These Terms are governed by the laws of the United Arab Emirates(UAE). Any disputes shall be subject to the exclusive jurisdiction of UAE courts.


12. Contact Us

Questions about these Terms? Contact us at:

Email: support@bylaylasaleh.com
Phone: +971 54 233 1311

 

By completing a purchase, you acknowledge that you have read, understood, and agree to these Terms of Service.